[Lis]

Hi Belinda,

We have free email accounts disabled, for a few reasons. One is that a lot of those accounts tend to class the registration email as junk and either delete it, or put it in the junk mail folder, which means a lot of people miss it. We have also disabled them due to a number of users creating fake accounts and using them for malicious purposes.

Can you access your ISP email from a webmail account? Most ISPs have a place on their website where you can log in and view emails, if you don't have access to your computer etc.. You can also use a website such as this one mail2web.com - Pick Up Your Email to view emails on the internet without a program such as outlook.

Let me know if you need anymore help, or just submit a help desk ticket, link is under my name