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26-10-2007, 07:44 PM
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Buy4Baby Help!!
I dont know where this thread should go....
My B4B account says 'suspended' and I dont know why. There are some things I want to buy but I cant! So dramatic!  Help please.
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 ~ tandem nursing Oscar and Ginger ~ 
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26-10-2007, 07:57 PM
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Re: Buy4Baby Help!!
http://www.buyforbaby.com.au/support
was your account overdue at the changeover/upgrade time??  perhaps pm the person whos stuff you wanna buy??
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 Joh  
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26-10-2007, 08:02 PM
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Re: Buy4Baby Help!!
Thats another thing. How the hell do I pay my account? It may be overdue it says $3.60 on some page, but I dont get it because I put $10 on my account from PayPal which I thought would cover my costs. I have no idea how it works and I have emailed the B4B admin people twice to ask how I pay and havent had a reply....so I assumed it must have paid from my PP account.
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~ tandem nursing Oscar and Ginger ~
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26-10-2007, 09:27 PM
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Re: Buy4Baby Help!!
As I said in your support ticket, I have no idea what the $10 is you're referring to - there is only one payment in our paypal account within the last 12 months from your account, it's for $5.59
Login to your account, go to the members area, click Clear Account Balance, pay via paypal and Voila! Also as mentioned in the ticket, I can not see any emails from you so please respond via the helpdesk with the email address you're sending the emails to - I only have ones from months ago asking how to pay your account and how to activate your account.
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Happy 5th Birthday Liam! 4/11 Thank you for the most amazing 5 years of my life. It has been a joy watching you grow, thank you for sharing your journey with me. xxxx 
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26-10-2007, 09:43 PM
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Re: Buy4Baby Help!!
Oh Hi, yes I emailed via the contact section so I dont know what the email address was. Were those emails replied to as I didnt get any response. Anywho I dont know how I payed the account before, I must have figured it out. That is very odd.
The $10 thingy.... StatusActiveRegistration Date18 Feb. 2007Payment ModeAccountBalanceAUD 0.00 CreditMaximum DebitAUD 10.00
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~ tandem nursing Oscar and Ginger ~
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26-10-2007, 10:02 PM
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Re: Buy4Baby Help!!
Did you subscribe to one of the NC subscription areas?
It looks like a subscription, not a payment. And yes you paid by Paypal last time and yes, three emails were replied to, two regarding email activation, one advising how to pay your account.
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Happy 5th Birthday Liam! 4/11 Thank you for the most amazing 5 years of my life. It has been a joy watching you grow, thank you for sharing your journey with me. xxxx
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27-10-2007, 11:01 AM
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Re: Buy4Baby Help!!
I'm having the same problem - I subscribed months ago - have not had any e-mails or anything about resubscribing. I'm not sure what's happening
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Meagan Mum to Max 22/8/2006 and a new addition Sam on 23/6/2008
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28-10-2007, 01:51 PM
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Re: Buy4Baby Help!!
Subscriptions and Buy for Baby are two seperate entities and two entirely differnent matters. If your problem is related to Buy for Baby you need to put in a support requestion ON Buy for Baby, not here. There are no "subscriptions" for Buy for Baby, only for Nappycino, so you need to be clearer about what the actual problem is.
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Happy 5th Birthday Liam! 4/11 Thank you for the most amazing 5 years of my life. It has been a joy watching you grow, thank you for sharing your journey with me. xxxx
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